Leadership Team
J. Michael Thompson
Chief Executive Officer

J. Michael Thompson is the Chief Executive Officer. He has thirty-plus years experience in higher education and the software industry, where he is a nationally-recognized innovative leader in the use of technology to support services to students and their families. During his work as Registrar and Director of Student Academic Information Systems at UC Irvine from 1991 to 1995, he was instrumental in developing Pathways, first used across the University of California system for the 1995 admission cycle, which was one of the first web-based university application processes implemented. When he served as Associate Vice Chancellor of Outreach, Admission and Student Academic Services at UC Santa Cruz from 1995 to 2002, he led the UC-system-wide effort to develop the UC Gateways Project, which won an IBM Best Practices in Student Services award in 2001. While serving as the Vice Provost of Enrollment Management and Dean of Admission and Financial Aid at the University of Southern California from 2002 to 2005, he led the development and implementation of Preparing for College, a college preparation tool translated into seven different languages and used around the world. He directed the university's enrollment efforts, including student recruitment, admission policies, student application processing, and student aid. In addition, J. Michael previously served as Registrar at Loyola Law School, Associate Registrar at UCLA, and in a variety of roles including Western District Manager of Information Associates, which at the time was the world's largest provider of administrative systems and management services to higher education, where he worked from 1987 to 1991. Paul W. Keys
Chief Client Operations Officer

Chief Client Operations Officer since April 2008. Mr. Keys has over 10 years of operational strategy experience with educational and nonprofit organizations. Most recently, Mr. Keys worked as Regional Vice President, Operations for InsideTrack, an individualized academic coaching service designed to increase graduation rates in colleges across the United States. Previously, he worked as Region Manager for SCORE! Learning, an organization that helps students, from Pre-K to the 10th grade, achieve academic success. He earned his BA in Business with Honors from University of Ulster. He is currently finishing his MA Economics of Education from the University of London. Donald A. Phillips
Vice President, Product Strategy

Vice president of product strategy since July 2006. Mr. Phillips has been instrumental in various roles including vice president of sales, vice president of marketing, and vice president of product development. Mr. Phillips was manager of software development at Careerware from 1989 until Careerware was acquired by Bridges in March 2000. At Careerware, Mr. Phillips was responsible for the design, development and integration of the Choices family of career exploration and information products. Prior to 1989, Mr. Phillips worked as the supervisor of product development at Careerware (a division of ISM Information Systems Management Corporation, an IBM company) and as a technical systems engineer for Canada Systems Group and STM Systems Corp. Mr. Phillips brings to Bridges over 20 years of experience in software development and information technology. He received an honors bachelor of mathematics degree from the University of Waterloo in 1982. Judy Chappelear
Vice President, Statewide Sales

Vice President of Xap Sales, since joining the company in early 2005. Ms. Chappelear has more than 20 years of experience in sales, marketing and business development for the higher education and learning markets. Most recently, she held the position of Director of Business Development for infiNET Solutions providing electronic billing and payment solutions for higher education. Formerly, Ms. Chappelear has held various positions for PeopleSoft's Higher Education practice over an eight year period, culminating with responsibilities for higher education world-wide marketing and business development. In the 13 years prior to joining PeopleSoft, Ms Chappelear worked in sales and marketing for companies such as SCT, Information Associates, and Unisys, serving the higher education and K-12 communities. She earned both her undergraduate and MBA degrees from the University of Akron. Ramesh Sethuraman
Vice President and Controller

Vice President and the Corporate Controller, since April 2007. Mr. Sethuraman brings his extensive experience in Compliance, Financial Management, and Risk Management. He is a CPA and is also an associate of the Institute of Chartered Accountants of India. Mr. Sethuraman has over 11 years of experience working in finance and accounting with Companies based in the U.S and in India. Prior to joining Xap, he worked as an Audit Manager for Gumbiner Savett Inc, one of the largest public accounting firms in Southern California where he focused on working with middle market and growth companies. Industries of practice include technology, real estate, construction, manufacturing and distribution. He is a graduate of the Institute of Cost and Works Accountants of India and holds a Bachelor's degree in Commerce from the University of Chennai, India. Romualdo Teh
Vice President of Program Management and Client Services

Vice President of Program Management & Client Services, since December 2006. Mr. Teh has nearly 20 years of technology services and 10 years of project management experience. He has been with Xap Corporation since 2001 and has served in various roles including Director of Program Management, Senior Program Manager, and Program Manager. Prior to joining Xap, he worked for the State Bar of California, Office of Admissions for ten years as a Technology Services Analyst, where he implemented various special projects including their online application system that allowed individuals to apply to take the California Bar Examination. He also served as a software engineer for Pact Group, Inc., a software development firm based in France. He has an MBA from the University of Southern California's Marshall School of Business and B.S. Computer Science degree from De La Salle University. Ross W. Dickie
Vice President, K-20 Sales

Vice president of sales since December 2007. Upon joining the company in June 2000, Mr. Dickie has been instrumental in various key roles including director of marketing, director of sales, manager of business development, and product management. Prior to joining Bridges, Mr. Dickie was a director and managing partner with Northern Computer Inc. a privately owned computer reseller with 7 locations, specializing in education and business solutions from 1982 until June 2000, a finalist for Kelowna business of the year 1999. Also in 1999 Mr. Dickie was voted to the Dealer Advisory Council for VentureTech, a one thousand member International solutions Integrator network, and in 1994 was runner-up for Kelowna's entrepreneur of the year award. Mr. Dickie brings to Bridges over 20 years of business management experience. He studied computer science in college before pursuing a business career in the emerging computer industry.