Browser Requirements
Recommended Browsers
Netscape Navigator
4.78, 4.79, 4.8.
Microsoft Internet
Explorer 5.01, 5.5 SP2.
Minimum
Browser Requirements -- trouble free operation of our Web-based products.
Unable to access Choices Explorer (CX Online), eChoices, eGuidanceCenter, or portions of our web sites? Try these application tips!
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Windows
Browsers
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Choices Explorer
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eChoices
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eGuidance
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Internet
Explorer 5.01
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ü
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ü
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ü
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Internet
Explorer 5.5
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!1
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ü
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ü
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Internet
Explorer 5.5 SP2
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ü
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ü
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ü
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Internet
Explorer 6.0
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ü
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?
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!2
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Internet
Explorer 6.0 SP1
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ü
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?
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?
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Netscape
4.7x
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ü
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ü
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ü
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Netscape
6.0 & 6.2
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ü
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!3
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!3
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Netscape
7.0
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Currently in Testing
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Currently in Testing
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Currently in Testing
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Macintosh Browsers
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Choices Explorer
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eChoices
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eGuidance
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Internet
Explorer 5.0
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ü
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ü
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!4
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Internet
Explorer 5.1
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ü
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ü
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!4
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Internet
Explorer 5.2
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ü
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ü
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!4
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Netscape
4.7
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ü
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ü
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ü
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Netscape
4.75
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ü
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ü
|
ü
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Netscape
6.0
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ü
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ü
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ü
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Netscape
7.0
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Currently in Testing
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Currently in Testing
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Currently in Testing
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ü
Supported Browsers
!1 Known Issues,
See notes below
!2
Known Issues,
See notes below
!3
Known Issues,
See notes below
!4
Known Issues,
See notes below
? Quick checks,
See notes below
Unable to Access Choices Explorer (CX Online), eChoices, or eGuidance or portions of our web sites? Try these tips!
Minimum Browser Requirements
Problems can occur
if your Internet browser is not a stable browser (Recommended is Netscape
4.78 to 4.9 or Internet Explorer 5.5 SP2), or your browser "cookies"
or JavaScript are not enabled.
Netscape Navigator
Checking Netscape
Browser Version
- Start Netscape
- Click Help |
About...
- Note the version
number
- If less than version 4.76 visit the Netscape Web site to upgrade here
Enabling Cookies and
JavaScript on Netscape:
- Click Edit | Preferences
- Click Advanced
from the right-hand side of the window
- Click Enable JavaScript
from the right-hand side of the window
- Click Accept All Cookies
- Click OK
- Restart Netscape
Internet Explorer 5 & 6
Checking Internet
Explorer Browser Version
- Start Internet Explorer
- Click Help | About Internet Explorer
- Note the version number
- If less than version 5.0, visit the Microsoft Web site to upgrade here
Enabling Cookies and
JavaScript on Internet Explorer 5
- Start Internet Explorer
- Click Tools | Internet Options
- Click Security | Custom Level
- Scroll to Cookies
- Under "Allow cookies that are stored on your computer" click
Enable
- Under "Allow per-session cookies" click Enable
- Click Scripting of Java Applets
- Click Enable
- Click OK to apply the changes
- Restart Internet Explorer
Enabling Cookies and
JavaScript on Internet Explorer 6
- Start Internet Explorer
- Click Tools | Internet Options
- Click Privacy tab
- Move the slider down to "Allow all cookies" (If slider does
not appear hit Default button)
- Click Okay to apply
the changes
- Again click Tools,
then click Internet Options
- Click Security
and select Custom
Level
- Scroll to Scripting
- Click Active Scripting
- Click Enable
- Click
Java Scripting
- Click Enable
- Click OK to apply the changes
- Restart
Internet Explorer
Known Issues Notes
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Netscape Navigator 6.0, 6.1 and 6.2
We advise not to use
these versions of browsers as they have several known issues. Ideally
install the 4.7
or 4.8 version of Netscape Navigator. Netscape 7.0 does function but
as it's so new, it is advised to wait for an update to be released. Please refer
to additional information for Minimum Browser Requirements
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Internet Explorer 5.5
Known printing issues.
Ideally upgrade to IE 5.5 Service Pack 2. Please refer to additional information
for Minimum Browsers Requirements.
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Internet Explorer 6.0
The Java Virtual Machine
component is not part of IE 6.0. This is required for eGuidanceCenter to function
correctly. Advise to install Service Pack 1 for Internet Explorer 6, this
will add this component and fix other known issues. Also new security
features by default block cookies. eGuidanceCenter, Choices Explorer and eChoices need these
to function correctly. Please refer to additional information for Minimum
Browsers Requirements.
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Internet Explorer 6.0 Service Pack 1
New security features
by default block cookies. eGuidanceCenter, Choices Explorer and eChoices need these to function
correctly. Please refer to additional information for Minimum
Browsers Requirements.
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Internet Explorer 5.0.x, 5.1.x and 5.2.x for the Macintosh
Certain Macintosh versions of Microsoft Internet Explorer do not correctly open the eGuidanceCenter's Explore section (a section providing access to Choices Explorer, built into the eGuidanceCenter).
This issue affects only Macintosh versions of Microsoft Internet Explorer 5.0.x, 5.1.x and 5.2.x.
If you cannot open the Explore section of eGuidanceCenter, please try one of the following:
- Use a Netscape browser.
- Call our Customer Support center at 1-800-281-1168. We will provide you with access to Choices Explorer outside the eGuidanceCenter. This non-eGuidanceCenter version of Choices Explorer will work with your Macintosh version of Internet Explorer.
We look forward to serving your needs through the remainder of this school year. We are working with Microsoft to resolve this issue in the future. If you are affected and find that the alternatives we have suggested are not suitable, please contact us at 1-800-281-1168.
Please refer to additional information for Minimum
Browsers Requirements.
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